Buy gmc?

No Matter what if you are into tools that work and a company that cares!.. (Most have no clue what that word means) do not buy gmc products.

I knew after reading here about other GMC products so yes I have an idea.. BUT NEVER KNEW GMC do not care.. Idiots they are...

I bought a router from them the GMC 1200 sk just a crappy router nothing special
I own a 3612c makita and a Elu, I took the gmc 1200 sk home thinking this is ok for hand router jobs. As I got out a new router bit and put it into the collet this router has a Design Fault !! The push button locker for the sharft is no where in anyway going to lock off the sharft it will work as a stop but NOT A LOCK....

What the hell is it going to do when the dam thing can not lock the sharft to tightn the collet ?

Well after getting home and finding this out I thought I will ring GMC the guy was good on the phone and my main reason for calling them was not to get a replacement as it was only a cheap router and I know you get what you pay for.. WELL DID I GET WHAT I PAYED FOR !!!!! No I got a product now that I can not use this is just ridiculous.

GMC DID NOT GIVE A RATS TAILS ABOUT THE PRODUCT !!!

I told them in detail about the fault and the guy did not even care about it, I said I dont want a refund I want it sorted out !!..... If I can not use this dam thing what happens to others that are going to buy this product there STUFFED IF THEY DO you can not do the BLOODY COLLET UP FOR CRIST SAKES....

SHAME SHAME SHAME ON YOU GMC your nothing but a user of us hard working wood men and ladies,

You are talking Australia for a ride... and I will let eveyone know...:((

Has anyone has the same problen with calling GMC ??

Im just stunned at the marketing for GMC and how they dont say that...

WE DONT GIVE A RATS A$$ ABOUT YOU !!!!

We will take yor money but we will not care about our products!
Before Jumping in boots and all read
WHAT A CRAP OUT!!!! :no: Before jumping in boots and all read post no 17. This has been added and edited by .

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The push button locker for the sharft is no where in anyway going to lock off the sharft it will work as a stop but NOT A LOCK....

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Can you explain in a bit more detail what your issue is here? Are you saying it doesn't stop the shaft from rotating?

Quote:

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Originally Posted by NGX

I said I dont want a refund I want it sorted out !!..... If I can not use this dam thing what happens to others that are going to buy this product there STUFFED IF THEY DO you can not do the BLOODY COLLET UP FOR CRIST SAKES....

SHAME SHAME SHAME ON YOU GMC your nothing but a user of us hard working wood men and ladies,

You are talking Australia for a ride... and I will let eveyone know...:(( :no:

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I hope that is not an exact quote, if so both the tone and the wording didn't help you at all. I understand your frustration but rationality does far more good than berating the person.

Denn

Good question Silent, it's not very clear.

If the lock is momentary that is how it should be, a fixed lock would be dangerous unless it is like the Triton's, where the power is disabled until the lock is released.

I found GMC to be most helpful with excelent service.

You may have a defective router or you may be doing something wrong, but I can't believe that your router has a design fault, after all, GMC must have sold thousands of them.
I suggest you take it back to where you bought it and ask them to change the cutter for you.
If they can't do it either, ask for your money back on the grounds that the machine is unfit for the purpose for which it was sold.

Good luck.

I'm sorry it was not worded very well I have not been well at all for the last few months :( and have been very tired there for loosing my rationality.

My main complaint is that the push lock on the router will not lock the shaft, If you try and turn the shaft with your fingers it will not move but once you try and undo the collet with the spanner it spins underload.

after calling GMC and receiving no help what so ever I looked at it my self and found that the locking mechanism is not going to hold the shaft Im like this is not right it will do this on most routers of this model.

Again Im sorry the post was not clear. I was not after a refund I just wanted to see some commensence from a company that takes money from us thats all and only to find out they dont really care thats all.

And posting here was to see if others have had any problems with this type of router ;)

Thanks guys!

I have a few GMC products.

I am happy with them so far, have had no issues with what I have got, and would buy again if they had something I wanted at the right price.

I know you only get what you pay for, and sometimes if you only have limited need for something, then a low end/low price product can fill that need.

I don't have a GMC router but the Makita 3612 that I have requires you to rotate the shaft while holding in the lock pin until it locates the detent on the shaft. Once it's there, you have to continue to hold the locking pin in order to prevent the shaft from rotating while you tighten or loosen the collet.

You say you have a 3612, so I guess you would be familiar with that. So you are saying that the GMC has a friction lock and that it's not providing enough friction to hold the shaft while you loosen the collet? So there is no hard detent position to lock it as there is on the Makita?

Quote:

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Originally Posted by NGX

I'm sorry it was not worded very well I have not been well at all for the last few months :( and have been very tired there for loosing my rationality.

My main complaint is that the push lock on the router will not lock the shaft, If you try and turn the shaft with your fingers it will not move but once you try and undo the collet with the spanner it spins underload.

after calling GMC and receiving no help what so ever I looked at it my self and found that the locking mechanism is not going to hold the shaft Im like this is not right it will do this on most routers of this model.

Again Im sorry the post was not clear. I was not after a refund I just wanted to see some commensence from a company that takes money from us thats all and only to find out they dont really care thats all.

And posting here was to see if others have had any problems with this type of router ;)

Thanks guys!

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I'd go back to the shop and ask them to open up another router box for you and check it out. Perhaps you just got a dud one and the next one in the box may be better? I actually have this router in my shed. Had it for a few years and have changed a lot of bits with no problem at all. :?

Hey thank you lots guys for the reply's it helps a lot.

here is a photo of the said problem.

Again I am sorry for my first post I did not think it over very well and my gamma was not there at all let alone the the problem I was getting.

And at the end of the day I am happy with the product for what I paid, But I am not happy with the help I was after in telling GMC.. I could have just thrown the router away but I was thinking they would like to know why this is doing it.. I would have sent it to them like I told the guy on the phone but to my amazment he did not care and said no we would not look at it.. lol ???

Thank you that posted.

Hasn't the shaft got a couple of slots milled in it that the lock slides into when it's turned to the correct spot? That's how it looks like it should work to me. Maybe you have got a dud.

NGX, the picture suggests that you DO have a lock on that router. The shaft probably has two flat surfaces, that should slide into the "flat" area on the black collar ... try rotating your shaft while pressing in the black tab.

The shaft shows some signs of slippage which should not happen (or be possible) when the plunge lock is fully depressed. It would seem the lock is not going far enough to lock the shaft, it should depress at least 1-2 cm to properly engage the lock on the shaft.

You know what I would do?

Take it back, grab the money and run. And never buy cheap stuff again.