Has anyone got it yet? I saw it in the store. Well usually get it earlier.
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Has anyone got it yet? I saw it in the store. Well usually get it earlier.
Me too, not happy Jan :(
Me three (but Scott knows that already).
A replacement is "on the way" apparently :rolleyes:.
It has been "on the way" for over two weeks now. I think they are sending it by carrier pigeon. :(
Me four! :(
and I can't access the website either!
P
Haven't seen mine yet.
I can access the website at least (actually I've already read the mag online anyway. However that is not the point).Quote:
Originally Posted by bitingmidge
When I sent them an email about a month ago now, they did say that they had had "issues" :rolleyes: with the mail outs to Oz this time.
If you haven't already, get onot Taunton customer service.
Send them 2 emails in 3 weeks, no reply.
Haven't got it yet, however it seems that when they want money they know how to find me - I got two renewal reminders already, and it's three monthes until my subscription expires.
Me 7, havent seen a Woodworking at Home for a while either?
Me 8, waiting, waiting, waiting
No sign of it as yet :(
Ditto. Haven't received the last two but they took the money out of my credit card already.
Very disappointing, thought they were better than this. :mad:
FWIW, this is the reply I received on the 20/09 from Taunton to my email.
Quote:
Dear Mr. B:
Thank you for your inquiry. After researching your account, I can
confirm that you should have received that issue by now. We have
received reports regarding a delivery issue in Australia and we have
reported that to the proper department to avoid future delays. I
apologize for the inconvenience.
I have ordered a replacement for you. Please let us know if you
continue to experience delivery delays. Thank you for your interest in
Taunton Press publications.
Sincerely,
Kristi
Customer Service
I just sent this:
Quote:
I wrote a couple of days ago to let you know I haven't received the last two issues of FWW. Since then I have spoken to 8 other subscribers here in Australia and none of them have received the current issue either. The issue is available in newsagents here so what's the problem? I notice that your accounts department has had no similar problem charging my subscription renewal to my credit card. Could you please sort this problem out? It is very disappointing after what I have found in the past to be excellent service.
Ditto - not here yet either