This conversation REALLY happened - no enhancement required

Quote:

---

Originally Posted by rustynail

What exactly strikes you as codswallop and what exactly have I said that you find prejudicial?

---

The answer is simple and referred directly to your statement that Prejudice played no part here as I quoted that directly above my remarks, namely:

Quote:

---

Originally Posted by rustynail ---
Prejudice plays no part here.

---

It is my considered opinion that all your posts in this thread are biased, based on your work history, in favour of the salesman contrary to what everyone else would considered as normal behaviour of a business.

You may not like the way the world has become but the days of salesmen ignoring and making fools of customers by sticking to outdated standards instead of trying to help a possible customer is gone. That kind of attitude belonged to the era before the internet as now the power to complain and highlight business inadequacies belong to the consumer and social media.

Hence my comment of Codswallop which was the mildest term I could have used.

Peter.

Quote:

---

Originally Posted by Sturdee

The answer is simple and referred directly to your statement that Prejudice played no part here as I quoted that directly above my remarks, namely:



It is my considered opinion that all your posts in this thread are biased, based on your work history, in favour of the salesman contrary to what everyone else would considered as normal behaviour of a business.

You may not like the way the world has become but the days of salesmen ignoring and making fools of customers by sticking to outdated standards instead of trying to help a possible customer is gone. That kind of attitude belonged to the era before the internet as now the power to complain and highlight business inadequacies belong to the consumer and social media.

Hence my comment of Codswallop which was the mildest term I could have used.

Peter.

---

To the contrary, I have not favoured the salesperson. In several posts I have stated the salesperson to have been wanting. My work history does play a part in my opinion as it is relevant to this situation. We draw from experience to make calculated decisions, there is no crime in that. The outdated standards you refer to are still current today. Salespeople fob off "potential customers" every day. This is a fact of life and only in an ideal world would a salesperson spend an unlimited amount of time with a customer he felt was going no where. Granted, he runs the risk of misjudging the potential, but that is the risk he takes and has to live with his decision. The notion that a customer must be assisted at every opportunity is a noble one, but in the real world doesnt always happen. How often have you been to a store and couldnt find someone to assist you? We live in a self service era. When was the last time someone filled your car with petrol and offered to check the oil? When was the last time you went to a hardware store and got somebody who actually knew something about the products they were selling. It does happen, but they are a gem.
This is not in the interest of defending the salesperson, this is just how it is out there. We, as a society, take delight in placing demands on others while not taking responsibility ourselves.
This thread started out taking the mickey out of a salesperson for being, at best, inferior. Problem here is the customer wasnt understanding what he was being told and was at a loss to see why this fellow was insisting on no inside dia. Had the customer been aware of the differentiation between pipe and tube, he would have understood what the salesperson was banging on about.
My original point being; ignorance always causes problems and highlights the importance of owning our mistakes.
As for companies living in fear of adverse publicity, that has been an issue long before the internet and has played a large part in keeping things on the straight and narrow. Unfortunately, today, we have the cloak of anonymity to hide behind which, in some cases, becomes the new form of Dutch courage.
Here's how I see it, call it codswallop if you will. Salespeople can often be rude and dismissive. Customers can often be rude and dismissive. Both are a given. Both cause problems. The solution? Information and education.
That is what I was aiming for. Just like in that previous life.

We could go on forever debating each and every point you raised in your reply where you maintained that the salesman was correct.

However I don't have the time to waste or inclination to do that for I have more important things to do, like currently rebuilding our BBQ area, for I doubt that you would come to your senses and agree that the salesman was at fault here.

So I'll agree that we both have different views and leave it at that.


Peter.

Quote:

---

Originally Posted by rustynail

Problem here is the customer wasnt understanding what he was being told and was at a loss to see why this fellow was insisting on no inside dia

---

I dont care what the catalog says, i doesnt matter if its a tube or a pipe it still has an ID, it might not list it in the catalog it might not be the standard way of expressing the measurements, but it still exists. It was what the customer required, not a 2" pipe, but a pipe that had the charactaristic of an inside diameter. They wanted a pipe that met the following dimensions. If they wanted a standard size, they would have asked for it, it is not as if these catalogs are not available on the net.

If you ent to a computer shop and asked for a computer with a 1TB hard drive, would you expect them to say it doesnt have one we only have them with the following processor speed? Same conversation, same level of incompetence

Long round things with a hole in the middle get called differently by different people.

All agreed!

Now get back to your workshops and make something useful.

Quote:

---

Originally Posted by DavidG

Long round things with a hole in the middle get called differently by different people.

All agreed!

Now get back to your workshops and make something useful.

---

I cant I'm skyving off work

:roflmao:

Quote:

---

Originally Posted by Sturdee

We could go on forever debating each and every point you raised in your reply where you maintained that the salesman was correct.

However I don't have the time to waste or inclination to do that for I have more important things to do, like currently rebuilding our BBQ area, for I doubt that you would come to your senses and agree that the salesman was at fault here.

So I'll agree that we both have different views and leave it at that.


Peter.

---

The only point I raised maintaining the salesperson to be correct was that tube is measured in OD. Nor did I say the salesman was not at fault. I clearly stated both parties had a case to answer. As for coming to my senses, I will take that on notice and patiently await the arrival of a good reason to change my thinking. So I too will agree to differ, but do so without questioning your intellect.
Best of luck with the BBQ. One of lifes great luxuries.

Quote:

---

Originally Posted by Gra

If you ent to a computer shop and asked for a computer with a 1TB hard drive, would you expect them to say it doesnt have one we only have them with the following processor speed? Same conversation, same level of incompetence

---

I guess that'd depend on whether the pipeline cache had an ID or an OD. :innocent:

This is becoming drivel.

Drivel or amusement? What's the moderation policy?

Thread life IMO follows the 20:80 Pareto rule.

80% of the useful info will be included in the first 20% of responses.

The other responses fall into a category no less useful but in another field.

Quote:

---

Originally Posted by DavidG

This is becoming drivel.

---

With the quiet demise of our Friday drivel threads it is coming out at inopportune moments. One can only hold it in for so long. :D

Please refer https://www.woodworkforums.com/f43/dr...r-forum-47446/