Service at Bunnings.

Whenever I buy something at the local Bunnies I get reasonable service, at times quite good service. They have a good range of hardware tools and a million other things. People must like shopping there, the carpark is always full.

I think you have to keep things in perspective, you can go and buy a pair of trousers at your local KMart or BigW, you get to try them on and take them to the checkout, service is virtually non-existent, but the prices are very competitive.

Or you can go to Fletcher Jones, get measured and the sales person expertly selects the right trouser size to match your waist and leg length etc. Service is excellent, and the price you pay reflects that.

In other words, you get what you pay for..................

the last time i went into bunnies was quite a few years ago. ( at least looking to buy something not just in there with the old folks ).

i was looking at a GMC lathe and one bloke came up to me ( yep, came up to me ) and said to me and my parents - "your better off going to this website and spending the extra cash, it will be much better and safer" * hands us a peice of paper saying carbatec and timbacon.

hows that for excellent advice from bunnies employees:2tsup:. best advice i could have hoped for:cool:

bunnies in wollongong btw ( about 5km east of unanderra...think it starts with a W:? )

Just yesterday I was at Bunnies and on the way out I was given a Questionaire on the Whole Bunnies Experience and What not and was I satisfied with the service yadda yadda ...... i Couldnt help but have a chuckle to myself and was about to refer him to this Site for some real honest answers.......Bloody should have when I think of it!! Do we have any Bunnies Spies in our Midst????

tips for shopping at bunnies.....

seek out a mature aged staff member, they pay more attention to their job

smile even if you are not having a good day...its not their fault

dont settle for second best

dont have great expectations ....just looking at the size of these operations, should tell you that your going to be disappointed.

before opening your mouth to complain, just imagine your on the recieving end of endless impatient customers every day, and the type of mood you would be in going home......you just may try being patient with them.

and lastly ......you too were wet behind the ears once, so it seems like a never ending cycle doesnt it:doh:



havva nice day now :U

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Originally Posted by ss_11000

the last time i went into bunnies was quite a few years ago.

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You have probably missed a few bargains in that time.:)

Actually some of the stuff you get at Bunnings is top quality. I bought a hammer from them about 5 years ago and its as good as the day I bought it. Only replaced the shaft 3 times and the head twice.

Totally agree Man of Talent I could never work in the retail world with the general public some just have no idea what they want and the stupid questions would drive me crazy!!!

Quote:

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Originally Posted by ss_11000

bunnies in Wollongong btw ( about 5km east of unanderra...think it starts with a W:? )

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Warrawong, there young Stirlo. Not to bad, if the Wollongong shop doesn't have an item in stock, some of the Customer Service will ring Warrawong to see if the item is in stock, if the answer is yes, then it's a 10 minute zip down the expressway:U

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Originally Posted by Pat

Warrawong, there young Stirlo. Not to bad, if the Wollongong shop doesn't have an item in stock, some of the Customer Service will ring Warrawong to see if the item is in stock, if the answer is yes, then it's a 10 minute zip down the expressway:U

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thats it:2tsup:. i knew it started with a W:cool:


hey pat, i just noticed your at towradgi. i'm down around that area a few times a year. we usually stay at the surf leasure resort opposite the pub. then make the trip into hockey at unanderra. wollongong seems like a nice place too!

Yes, been in the area all my life. I work in Sydney so I can see the differences. The SLR is a good place, having organised a few "boys weekends away" staying there and across the road:U

When ever your down this way next, feel free to have a look at the dump (shed). PM me before hand for details.

Quote:

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Originally Posted by manoftalent

tips for shopping at bunnies.....

seek out a mature aged staff member, they pay more attention to their job

smile even if you are not having a good day...its not their fault

dont settle for second best

dont have great expectations ....just looking at the size of these operations, should tell you that your going to be disappointed.

before opening your mouth to complain, just imagine your on the recieving end of endless impatient customers every day, and the type of mood you would be in going home......you just may try being patient with them.

and lastly ......you too were wet behind the ears once, so it seems like a never ending cycle doesnt it:doh:



havva nice day now :U

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Well said.

Often people with fraction more knowledge or experience take delight in demonstrating their tiny advantage by complaining or showing up those with less experience.

I suspect they have the same pathetic mental problem as child bashers - "I show up less experienced people because I was shown up when I was less experienced."

I am not suggesting that you should accept bad service but put it in perspective before shooting off your mouth.

With the negatives I thought I'd add a postive comment.

This arvo I bought about $250 worth of gear from Bunnies, after a 14km round trip I came home a checked the receipt, I was charged twice on 4L of Cabbots Cabothane Gloss @ $53.20 ea.

I drove back, another 14km round trip, went to the refunds desk explained the situation and just in case sitting in the boot of my car was all that I purchased - untouched, there if needed to prove my claim. The bloke serving me apologised and without a question refunded $53.20 for the item I hadn't bought.

Wasn't annoyed, pity I had to waste the petrol, but their service was on par with what I've always been given. :2tsup: