Some staff will tell you where to go down to the bay and shelf for that must have item.
Other staff it will be "what" or "what is that".
I will give you a few examples.
Where would I find a star post driver?
Assistant "what is that?"
eg 2 Where would I find cleats?
Assistant "What are they for?"
Me "To tie ropes."
Assistant "Try down with ropes."
I did and could not find them, they were however located with out door blinds. (Which is what I wanted the cleats for.)
eg 3
I asked the assistant if they had "hook hinges" for awning windows. I have not been able to locate them on the stores internet site.
The assistant was able to tell me the aisle, the bay and the shelf and the box labeled "Hook Hinges."
Success.
Now where does this thread go?