Venting my spleen.

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Originally Posted by BobR

I did mention to Carba-tec yesterday that if this was going to be too hard for them that I would take my pieces back, source the bearings myself, and just forget about the warranty. This at least got my call returned, but not with a great deal of satisfaction. If the bearings are not in by Friday, I will pick up the bits I have left with Carba-tec and look for the bearings. H&F are only about 10 minutes from here. Then there is the bearing specialists. Can't believe that I won't be able to find them somewhere.Bob

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Bob,
I've never had a bearing that any specialist bearing place couldn't replace off the shelf. Seems to be one of the best organised industries around.

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Originally Posted by AlexS

I've never had a bearing that any specialist bearing place couldn't replace off the shelf.

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I have, every nnow and then you'll come across a company that will deliberately make a bearing that is of no size. IE, not metric or imperial. They do this so that you have to go back to them to purchase spares. Not many do it but some do. :mad:

Dan

For what it's worth. A reasonably relaible and strong roumour has it that Carba-tec Melbourne is kaput.

If that is true, then it is sad for the Victorian Woodworkers who a few years back had an excellent store with great staff and service.

Sometimes these things can be resolved between franchisor and franchisee, but my information does not lead me to believe that this will be the case. One can only hope.

you reap what you sow :(