Originally Posted by
Andy Mac
Hi Spirit,
I'm not really having a good go at him... its just I'm old school and can't read SMS speak, especially with no punctuation or capital letters! It honestly takes me longer to decipher it than if it was in the old fashioned longhand!!
Needless to say, after a few abortive attempts at texting on my mobile I have abandoned it as a joke. Despite that apology of sorts, I actually agree with Silent, and think that if our nz_carver and the clueless chap at Bunnies were texting, they would have had a far better chance of communicating successfully!
As for Bunnies employment process, surely it would be in their own interests (call it a funny name like customer service, or public relations) to either have staff with a modicum of knowledge already, or train them up in the basics (Budget Powertools 101), and not rely on frustrated customers trying educate them, as the grommet episode implies.
I certainly agree with the comment that it takes years to have a real handle on the subject, and the wealth of knowledge shown in this forum is testament to that, I just don't agree with them (Bunnies) starting staff from a zero background.
Cheers