Australia Post Excels

I send stuff back to Oz semi regularly, and usual timeframe is one week ie 7 days from posting until l I get a photo in the email showing me the package arrived. If there is a delay, it is always on the Oz end. Packages sent to me take at least twice as long, usually sometime in the third week they get here, and it costs more for the sender to send it to me.

Japan Post is awesome.

And to top it all off, they're bumping up postage from 70c to $1 for a letter and increasing the expected delivery times. Pay more, get less. I reckon they can get stuffed.

The claim is that Australia Post is running at a loss. However, the parcel division is making a motza.

This is what happen when a service becomes a business.

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Originally Posted by doug3030

Rates notices were issued in that period and the council refused to resend them to the affected addresses. Utility companies were charging customers to reissue bills and who knows how many personal items were lost.

It was a complete mess

Cheers

Doug

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Similar happened in the suburb of Kelso in Townsville a few years back. Lots of mail found dumped under a culvert. Plenty of very unhappy customers.

AP are in a bind, they have let the infrastructure run down so far and it is so inadequate they are being forced to invest huge amounts to get it up to speed. It is two years since I got out but I doubt the backward thinking or no thinking has changed. There are some talented people in the orgnisation but they haven't got (or didn't have) the influence to improve things. I wanted to do certain stuff and got told that it was not going to happen and no reasons were given. It is like trying to swim in a mud hole, impossible.

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Originally Posted by Chris Parks

AP are in a bind, they have let the infrastructure run down so far and it is so inadequate they are being forced to invest huge amounts to get it up to speed. It is two years since I got out but I doubt the backward thinking or no thinking has changed. There are some talented people in the orgnisation but they haven't got (or didn't have) the influence to improve things. I wanted to do certain stuff and got told that it was not going to happen and no reasons were given. It is like trying to swim in a mud hole, impossible.

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Seems once the overhead or fat built into the system by previous managers is exhausted by the bean counters they have no answers. We see it regularly, Origin energy distribution assets in QLD were run down until transformers started blowing up etc.

Your regular contract delivery; Attempt to deliver = attempt to deliver
Australia Post; Attempt to deliver = Filled out a form at the depot and dropped it into the letter box on the way past.

The problem is you have to find anybody that cares.

We now live in an enclosed farm and we often get the delivery guys (not AP) actually read the sign on the gate then ring the numbers there to get us to go down and take the delivery.

We are so used to going to the PO for any AP deliveries we just take it as a matter of course.

The box on teh card should read "Could not be bothered, want to get home early, not sorry."

John

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Originally Posted by Yanis

The box on teh card should read "Could not be bothered, want to get home early, not sorry."

John

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The sub contractors have to make a living. Its the system that is at fault, they get minimum rates to provide a basic service, so they aren't going to hang around for someone to come down to the gate, or to get respectable so they can answer the door.

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Originally Posted by Mobyturns

The sub contractors have to make a living. Its the system that is at fault, they get minimum rates to provide a basic service, so they aren't going to hang around for someone to come down to the gate, or to get respectable so they can answer the door.

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In which case they need to stop pretending that they have a delivery service.

John