We call our local Mitre 10 the Mitre 5 - because it only ever has half what you want.
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We call our local Mitre 10 the Mitre 5 - because it only ever has half what you want.
I'm in Home Depot. (I was going to say similar to Bunnings but from your account I would say exactly the same.) A customer nearby says to the lack of help, "I need a 1" auger bit." Lack of help says, "We don't have nothing like that." I say, pointing, "Like those?" Lack of help disappears.Quote:
Originally Posted by doug3030
Lament: Why is it that the Bunnings of the world are just that, the Bunnings of the world?
Because they are Masters of nothing :rolleyes:Quote:
Originally Posted by rrich
(For our international members, Masters is like Bunnings, is like Home Depot)
True wisdom!Quote:
Originally Posted by rwbuild
Because we the consumer want everything cheap and convenient, and to achieve that the Bunnings of the world hire the cheapest possible staff and supply (in general) the cheapest possible product. We are getting exactly what we want (or maybe just exactly what we deserve).Quote:
Originally Posted by rrich
If you want service, advice and the best possible product, don't shop at the Bunnings of the world.
There are very few good hardware stores big, small or medium-sized. I used to work near one, and they closed down the moment Bunnings moved in down the road.
To put this tirade in perspective, today I went to my Bunnings store in Nunawading and I wanted an extendable shower curtain rail that did not require screws to fix in the shower to hang a bath mat on. Not knowing if they had it and where in the store I asked the guy on the door and he immediately told me the isle and where they were.Quote:
Originally Posted by Vernonv
This is not the only time but often the staff go out of their way to help me if I want something unusual and always with a smile.
A happy Bunnings customer.:2tsup:
Peter.
My local Bunnings had a worker who was brilliant. He knew where everything was in the store. No mater what it was you wanted he could tellyou which aisle number, how many bays in, which shelf and the position on the shelf. I used to seek him out for help whenever I was looking for anything.Quote:
Originally Posted by Sturdee
I had not seen him for a fair while when I saw him in a shopping centre. He resigned from Bunnings because they were taking him to task over his work performance. I reassured him that as far as I was concerned he was the best employee they had at any store I had ever been in.
He has no regrets about leaving Bunnings. He is now working for another company for commission and was making three times what he was getting from Bunnings and his client base was still growing.
To me he was the best asset that Bunnings had and they gave him such a hard time he left and has not looked back. There are only two others at my local Bunings who seem to know anything and they are both casuals on limited hours.
I am happy to buy from bunnings for a lot of items as the prices are pretty good but oftentimes I am better off going elsewhere, where the staff know their products. Unfortunately these places are struggling to survive against the onslaught of the bunnings/masters juggernaut.
Doug
Tirade? ... hardly. :rolleyes:Quote:
Originally Posted by Sturdee
To put your "tirade" into perspective - I walk into my local hardware store and get greeted by name (I'm NOT a tradie and would be lucky to go into there once or twice a month) and they ask me what I am after and always get directed to what I want. They have staff that know their products (and not just were they are located) and can answer most technical questions with ease.
Sorry but it doesn't even compare to the Bunnings "experience".
I like Bunnings for price & for range. :2tsup:
There are some things you can't get there, HH&BW is one of them but I can live with that.
Bit sad to see the direction this thread has taken.
I put it here as a lighthearted humorous experience I had had and thought others might find equally amusing.
Perhaps it may be time to lock it down and start a new thread on the +'s and -'s of the big box stores.
Perhaps, but how does this and your previous post (as well as numerous others) relate to the subject of this thread, see the OPs response above.Quote:
Originally Posted by Vernonv
So much negativity and not even on topic.:no:
I even had to delete part of one post that was downright libellous!:~
I didn't change the subject of the thread, I merely followed it's path.Quote:
Originally Posted by Big Shed
I hope you also chastise everyone else that followed (i.e. posted "off topic") in this changing thread.
I thought I didQuote:
Originally Posted by Vernonv
Quote:
Originally Posted by Big Shed
And for the record I didn't "chastise" anyone, if I did you would know about it.
I merely added my observations to those of the OP.
But if it makes you feel better:
Everyone else that followed this changing thread, consider yourself chastised.
Feel better now?:rolleyes:
Well, you only quoted me and you referred to me specifically, so I took it as being directed at me ... but whatever.
Let's un-knot some knickers and move on. :D