Air Conditioning Split System installation

Hi all!


I've just had a split system air conditioning unit installed. As part of the process they had to cut a fairly large hole for the pipework which slightly protrudes below the unit – is this acceptable??. What recourse do I have against the installation company if it's not?


The problem is that the hole is not sealed around the pipework. Should I have expected it to be? Doesn't this introduce a vermin entry problem? I(f so, is there anything I can do about it?


Thanks all!
Dave


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