Tradies you gotta love them
'cause if you don't you'll kill them.
They make arrangements to deliver stuff, you change your appointments for the day and sit around waiting, then they never turn up :gaah:.
You call them at the end of the day to find out what is happening and they usually have an excuse for not turning up.
What's so difficult with calling the customer and telling them that they can't make it instead of wasting a whole day? :frustrated:
It is a different story if the customers cancel
Then they can wait until it suits the tradie to turn up :upset:
Wolffie
Clients, you gotta love them. (otherwise you'd go broke)
Just for a story from the flip side of the coin. I got a call from a lady a few weeks ago. This was a client who part way through a kitchen install declared she didn't like the design and that it was a poor design. She wanted me to fit some bi-fold doors to the pantry at my expense. I pointed out that she hadn't paid for the design but had approved my quote for the work which was designed to re-use the existing tops and give her the best kitchen for the smallest outlay possible. I could fit bi-folds but it would be an increased cost. After explaining that the contract was a legally binding document which I would enforce via the courts if neccesary she decided that she liked the design after all.
As per the original agreement she was picking and supplying the handles herself and I fitted them. She rang me to complain that they were falling off the doors and needed longer screws. I picked up some screws today and will fit them at no charge, however the screws and handles were supplied by her and it's not really my responsibility. I explained to her that when she bought the handles she was to specify the thickness of the panels (which I gave her in writing) to ensure that the correct screws would be supplied. Clients, you can't live with them, and you can't live without them.:~
Mick