new gutters that pool in a few corners

hello everyone, I've had a company install new gutters on my house. The house has built in gutters, its a circa 1956 house. Triple fronted brick veneer. At the front the house has sunk a little.(enough to make the gutter pool) This was explained to the gutter people, to the sales man and to the installer. The sales man was confident it wasn't a problem. The installer wasn't bothered either. The job was done and a compliance certificate(Vic) issued.
It rained that weekend and I had a look and it was pooling in two corners. The gutter guys solution is to put in 50mm pipe under the gutter to empty out the corners into the downpipe some ten metres away. He came to do this realised the rigid DWV wouldn't fit in and tried to fit in some 50mm bunnings flexi grey water pipe, until we found out and stopped him.
My idea is tear down the villaboard under the eaves and fit in the DWV that way.
Does this sound like a good idea? The guy doesn't want to do this and wants me to take it down and put it back up. Who's liable to do the job? Does anyone have a better solution?

Thanks for your help

Paul

I don't know the licensing regime in Victoria but I do know that plumbing is possibly more heavily regulated there than in Qld. Even just from a consumer rights point of view, they contracted to do a job, they were informed of possible problem spots and still took the job on, confident that they could overcome the problems. They haven't delivered and I'm sure that you should be able to have them fix it all satisfactorily at their cost either under you consumer protection laws or under your state licensing body requirements.

Mick

What Mick said . . .:2tsup:

thanks for the advice Mick. Much appreciated. The company who installed the guttering do want to help but don't want it to cost them anything or actually turn up.. I think its going to the plumbing board.

cheers

Paul

Quote:

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Originally Posted by Gravy258

............The company who installed the guttering do want to help but don't want it to cost them anything or actually turn up...............

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Ummm, that must be a definition of "help" with which I'm not familiar.:?:doh:

Mick

Sounds like you have saggy hips :)

Hello everyone, just an update to the saga, I emailed the board asking for there advice. The guy phoned me the next day, and was no help what so ever. After explaining the story again and that it was 'compliant', he told me it was my house and my problem basically. He stated that if the plumber had installed the gutters following the original lines what more could he do? So unless I wanted to make the complaint official(which I don't) thats the end of it. I can't understand being a tradie myself how you could install something knowing it wouldn't work.
Anyway this prompted me to get up take up a few tiles and have a look. Theres no way any pipe can fit under the eaves. I chopped a 6" sq. hole a foot from the corner in the cement sheet and put in a downpipe that i'm going to eventually run to the stormwater without much hassle at all. Water gone. Job done.

Go and buy a string line and give it to the installer, he may not have ever seen one.

My old man was telling about a plumber he knew whose technique for hanging gutter was: install brackets in line with the fascia all the way around. Hang the gutter. Fill with water. Install one pop. Let water run out. Put more pops where ever there is a pool.

Looks great from the street.