I ordered (from Chadwicks Timber), and paid for, five six metre lengths of 150 x 25 hardwood and requested that they cut me 13 1800 lengths, fully expecting to receive at least the remaining four metre offcut. However it was not delivered. And to cap it off they charged $44 for delivery on a $120 order. My local Mitre 10 only charge $12.50.
Have I the right to demand it or should I have been more explicit in my order?