sick of getting junk SMS's?
I got a few "Quiz" sms's a few months back. Turns out I was charged for 4 @ $5 each. Now I'm 99.9% positive I never ever replied to the first one, but it is just possible I did. I contacted Telstra who told me they just go on what the premium service provider tells them and that I should contact them (Opera telecom). Rang them and said that there needed to be:
an offer
a consideration
an agreement
for a contract to exist. I told them that I did not believe that I had ever entered into an agreement with them and that I wanted proof. They said that they could provide proof but that it may take up to three weeks. It's been about six weeks and no reply so I sent a letter to:
Telstra National Business Centre
reply paid 2257
Melb. Vic. 3002
Attn: manager Lyn Arboit
Told them I was disputing the charges and that the onus was on them to prove they were legitimate. Monies, including interest equal to the credit card that I use to pay the phone bill to be credited to me if charges were not legit. I finished with:
"Please be advised that I am formally requesting you to stop any further quiz or competition SMS s being sent to any of my telephones. By continuing to allow these to be sent to my telephones you are entering into an agreement to pay me for any time I incur in replying with a “stop” to these messages or disputing any incorrect charges. My charges are currently $100 per hour, billed in increments of fifteen minutes or part thereof." :D
Waiting on their response, please feel free to do the same and cut and paste my text if you're experiencing similar problems.
Mick
