Lee Valley pulls a fast one.
I ordered some items the other week from the Lumber Bunker and Lee Valley. The Lumber Bunker stuff was all books and after a quick email from Steve to advise of a bit extra postage to cover the weight, they were sent friday morning 1/9/06 (friday).:)
I ordered some gear from Lee Valley and the shipping confirmation came through in the early hours of 31/8/06 (Thursday). I had elected to use the surface mail option for delivery which should take 8-12 weeks.
The books from the Lumber Bunker arrived Wednesday 6/9/06 which was great but when I went to the post office to pick up my parcel I got two boxes. Guess where the other parcel was from?:eek:
Lee Valley is one of the few...
Let me start off by saying that I'm an idiot! :o
Hummmm, I thought that aleast one of you would disagree. :confused:
Oh, well. :mad:
I purchased a spoke shave from Lee Valley for class. I disassembled the spoke shave in preparation for sharpening. My bench mate decided to clean the bench and a nylon washer from the spoke shave was lost in a pile of shavings.
I sent an E-mail to Lee Valley customer service explaining the problem. I requested a new washer and instructed them to charge my credit card for what ever it cost.
Lee Valley sent the new nylon washer with overnight shipping at no charge.
What more could one ask?