EFTPOS and ATM Hidden Fee
Is this rubbish something new or has it been around for awhile, I'm totally staggered by the endless greed displayed by the banking industry.
------------------------------------------------------------------------
ATM slug if you get it wrong
<cite class="byline">Richard Gluyas
</cite>April 07, 2006
BANK customers are being charged up to $2 for each failed EFTPOS and ATM transaction.
THE Australian Consumers Association said the revelation marked a new low in the controversy over hidden fees charged by banks.
Four of the nation's banks, six credit unions and one building society have been charging the cancellation fees, the association said.
"The people most affected will be those who are uncomfortable with the technology, with eyesight difficulties or arthritis," senior ACA finance policy officer Nick Coates said.
"The vulnerable part of the community should not be penalised disproportionately for failing to withdraw their own cash from the bank."
Dr Coates said there was a danger the practice could become industry-wide. He advised consumers to take action against "outrageous" bank fees by choosing a better transaction account, which could save them hundreds of dollars a year.
The latest hidden fee, which turns up in a customer's monthly account statement along with other transaction and administrative charges, is currently levied in four situations. They include where a customer enters an incorrect pin number, chooses the wrong account, has an insufficient account balance or aborts a transaction before completion.
Three of the four banks named by the ACA yesterday denied adopting the practice.
National Australia Bank, Bank of Queensland and St George Bank all said they did not charge a fee for failed transactions, adding they would be having discussions with the ACA today about the issue.
BankWest, meanwhile, said it only charged customers $1.50 if there were insufficient funds in their accounts and they had used a non-BankWest ATM. "The reason we charge the customer is that we are charged by the owner of the ATM," a spokeswoman said. The credit unions and building society targeted by the ACA could not be reached for comment.
http://www.theaustralian.news.com.au...3-2702,00.html
------------------------------------------------------------------------