Sales staff

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9th September 2005, 02:10 PM
Bluegum

Sales staff

After reading through many of the posts here related to experiences in hardware stores, I would like to share a couple. Our local Bunnings is 5 minutes drive away so slipping down there for a few things is great. A couple of years back I was in search of a new cordless drill. After doing my homework I settled on a 12v Makita. Upon arrival in the tool section I was greeted by the young bloke who worked there.

I told him what I was after and he immediatly pointed me to a Dewalt cordless. He told me they were far better than makita. ( which could be true) I asked why he thought that and was he a tradie. Oh no he said. I sold one to dad and he said they were better. Gotta give him points there for listening to the old man.

My other funny experience was going there to buy some door jam kits. I had a couple of questions and asked a young bloke if there was a chippy around. To my shock the kid asked me what's a chippy? I eventually got the answers I was after. But it still makes me laugh when I think of things like that.
9th September 2005, 02:22 PM
Daddles

Bluegum, you are too even of temperament to be allowed to shop at Bunnies :D

Richard
9th September 2005, 02:53 PM
DavidG

Bunnies is a hardware supermarket.
You would not go into coles or woolies and start asking how to prepare exotic foods.
Treat it for what it is. A cheap handyman supermart.
If you want real tools go to a proper tools shop.
If you want real hardware go to a real hardware shop (if you can find one anymore)
9th September 2005, 05:02 PM
RufflyRustic

I went to Mitre 10 yesterday. For once it was an absolute pleasure (and didn't cost me the earth!). All the guys said "Hello Wendy, what are you working on now and what do you need?" I even got the very last drawer handle off the front of the display drawer instead of having to wait for the next order. And they all wanted to see the silver ash photo album I've just finished. Way Cool!!!

I only go to bunnies when I need to talk to the guy running the info sessions or to get something I can't get elsewhere. Some of the staff now know me by sight there too - I'm getting famous... or is that infamous:confused:

Cheers:D
RufflyRustic
9th September 2005, 06:32 PM
doug the slug

Quote:

Originally Posted by rufflyrustic

Some of the staff now know me by sight there too - I'm getting famous... or is that infamous:confused:

Cheers:D
RufflyRustic

This is a true story, i went into bunnies today , seven staff members greeted me by name as i walked in the door, and the promo lady jokingly asked which spot in the carpark would i like my "reserved " sign put on.
9th September 2005, 06:48 PM
ozwinner

Quote:

Originally Posted by rufflyrustic

I went to Mitre 10 yesterday. For once it was an absolute pleasure (and didn't cost me the earth!). All the guys said "Hello Wendy"

Must be a M10 thing, they say the same to me every time too.:confused: :confused:
And Im not even called Wendy?? :confused:

Al :confused:
9th September 2005, 09:01 PM
kiwigeo

Something is definitely up at Mitre 10....yesterday one of the (male) staff addressed me as "love".
10th September 2005, 12:24 AM
gatiep

Quote:

Originally Posted by DavidG

Bunnies is a hardware supermarket.
Treat it for what it is. A cheap handyman supermart.

Is that a cheap handyman?

Because its not a cheap supermarket!

:confused:
10th September 2005, 12:59 AM
rick_rine

Store staff , cot finishes

O.K. We are all different and thats what makes life interesting but I was really peeved when I said to the young man in mitrio ( thats another story ) if there was anything safe I could use on the new cot I had built as a finish . He laughed at me , in a way saying you have to be kidding , whats safe nowadays .
I went home and have finished off my blackwood cot , made from timber milled by me on my own farm , with vegetable oil . O.K. all you guys might shake your heads and think I'm a fool but I've always used it on my breadboards and it is not rubbing off on the sheets as I feared it might . I really rubbed it in . It looks great and I have no fear it will harm my new boy due next week . I wonder if beeswax ( from my own hives of course ) might be an idea but I dont think its really needed . The cot looks superb !
I am now building the cradle , just started today , hope the wife keeps him cooking for a few more days so I have time to finish it . I have made this from pine and am thinking it would look better stained . Any suggestions are welcome .
Rick
10th September 2005, 01:03 AM
Pat

Differences between M10 & Bunnies in NSW: Bunnies has a state wide ad program - ander into Wolongong Bunnies one sat morn after a roof ventilator (Whirlygig) - told "That's a state ad campaign, we will have to order it in, may not be at the price in the ad." My obvious reply was: " At the price quoted or NSW Dept of Fair Trading will be involved" Still no reply two weeks later.
M10 ad this Wednesday (08/09/05) Whirlygig for $59.95, wandered down to Corrimal store early (0830), to the trade bench - "Yes sir here is one" No probs, even the "girls" on the front counters could tell me what's what!

Of course, I "happened" to find other items to purchase . . . the direct result of good customer service !

PS I know I am blunt, but after being so many attempts gouge extra out of me = if its in writing that's the price or I get the heavies in on the action, stuff them Advertised price is Advertised price!
10th September 2005, 01:16 AM
Harry72

I go to my local HWstore(better homes)and "its what do you want this time Harry" err I'll have some of them thanks "No sorry you brought us all out of stock this morning" Doh got any 150mm pvc then "nope you brought us out of that too" Double Doh!
My efpos number is well worn on their machine... must take up the offer of a personal store account.
10th September 2005, 01:34 PM
Iain

Love my local hardware bloke, his name is Ian, his assistant is Ian and I walked in last week with a friend called Ian whom they all know.
Made for an intertesting conversation when we were trying to communicate.
He offers good prices too, knows what he's talking about, assures me that he is going to try U Beaut one day and hates Bunnies.
He even carries woodies , under the counter of course, things like scrapers, small brass fittings and screws etc.
Not bad for a little Country town.
10th September 2005, 06:50 PM
ozwinner

Quote:

Originally Posted by rick_rine

O.K. We are all different and thats what makes life interesting but I was really peeved when I said to the young man in mitrio ( thats another story ) if there was anything safe I could use on the new cot I had built as a finish . He laughed at me , in a way saying you have to be kidding , whats safe nowadays .
I went home and have finished off my blackwood cot , made from timber milled by me on my own farm , with vegetable oil . O.K. all you guys might shake your heads and think I'm a fool but I've always used it on my breadboards and it is not rubbing off on the sheets as I feared it might . I really rubbed it in . It looks great and I have no fear it will harm my new boy due next week . I wonder if beeswax ( from my own hives of course ) might be an idea but I dont think its really needed . The cot looks superb !
I am now building the cradle , just started today , hope the wife keeps him cooking for a few more days so I have time to finish it . I have made this from pine and am thinking it would look better stained . Any suggestions are welcome .
Rick

You do realize that Blackwood is on the BAD wood list.

Al :D
15th September 2005, 09:38 AM
RufflyRustic

Quote:

Originally Posted by doug the slug

This is a true story, i went into bunnies today , seven staff members greeted me by name as i walked in the door, and the promo lady jokingly asked which spot in the carpark would i like my "reserved " sign put on.

I wanna Reserved Car Park Tooo!!!! And a store account - well, maybe not, I might not ever be able to pay it off :D

Sheese, I didn't realise I was that famous Al! ;)

So long as being called Love gets you a discount, it's ok, I think......

cheers
RufflyRustic
15th September 2005, 11:18 AM
Daddles

I have a local h/ware store, about 5 minutes from home, to which I always go first. Everytime, I have to go to the next h/ware store ten minutes further up the road because the close one doesn't have what I want (surely the sight of people walking out without buying would tell them something, especially if he's wearing daggy clothes and covered in sawdust as I often am). Often though, at the second one, I find myself in a grumpy compromise or travelling a further 15 minutes to get to a huge h/ware store ... which has only a slightly better hit rate than the second. And that's without even trying Bunnies :eek:

And PAINT. Sheesh, I don't remember as a kid and young adult, having trouble buying coloured enamel. Now? It's bloody blandsville. Alright if you are doing the patio, but if you want bright reds and greens and yellows and purples, hah! And it all has to be flamin' mixed so just ducking in for a quick can is an exercise in stupidity - takes you 20 mins to track down an assistant with enough operative brain cells to find the secret assistant that does the mixing.

Even the little ones are just franchises of the big supermarkets nowadays and my experience is that the larger the store, the larger the number of items not suitable for your purpose. And as for advice - hah!

I know the good ones are out there, just just not near me. I know this because a mate has a ripper near me. It's small. It's crowded. It has the happy chaos of the old style hardware store. If the codger you ask for advice doesn't know the answer, Ted in the corner does. And the rotten shop is one of your plastic franchises and only five years old! It CAN BE DONE, provided the owners are there to provide a service, not sell 'stuff'.

Bah, humbug

Richard