AAARRRGGGHHH !!! (Annoying)

I run a sales team and in the course of our business we need to phone clients who have previously contacted our office. This is usually on a mobile and if they don't answer and don't have message bank, we hang up (naturally).

Well a number of calls every day now from these people who see our number and ring back "Hello, I had a missed call from this number. Who are you " etc. Why do they call back numbers when they have NFI who it is ? I don't !

Telstra must be laughing all the way to the bank.

It got me thinking though, is this normal ? If you have a missed call on your mobile and don't recognise the number, do you ring them ??

(Pees me off, not to mention our receptionist) :rolleyes:

No just wait until they call back - have had a spate of these recently and when getting to the phone quickly it was the Bendigo Police :confused: . Both times looking for the same person.

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Originally Posted by Gumby

..... If you have a missed call on your mobile and don't recognise the number, do you ring them ??

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Only if I was expecting a call from somebody & I didn't know what number they might be calling from.... IE. Expecting to meet tradesman or delivery driver at a particular time & I gave their boss my mobile number if they were waylaid or lost....

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Originally Posted by Gumby

..... (Pees me off, not to mention our receptionist) :rolleyes:

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Try blocking your calling number when you are making those follow up calls, dial 1831 first, set it up on a speed dial, press the speed dial first & then finish dialing the number.... that might work. Mind you, there are a few people who refuse to answer a 'private' number on their calling number display. :rolleyes:

gumby it really depends whether I'm on call or not, when I'm not on call, I won't call anyone!:p I hate mobiles and pagers and whoever invented them should be castrated :D :D :D (WARNING... I tend to be worse after I have been on call for 72 hours!)

I tend to answer calls from 'Private Number' on my mobile but never at home around 6-7pm! It's always those bloody Indians ! "Hello, Mr Goomby, can I interest you .......etc"

At home and on the mobile I have message bank. If it's somebody who knows me then they can leave a message.

Sorry Mr Gumby.

I missed your post.
I am replying now, what did you want??

Al :rolleyes:

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Originally Posted by flea1607

No just wait until they call back - have had a spate of these recently and when getting to the phone quickly it was the Bendigo Police :confused: . Both times looking for the same person.

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And your excuse was?http://www.woodworkforums.ubeaut.com...ons/icon10.gifhttp://www.woodworkforums.ubeaut.com...ons/icon10.gif

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Originally Posted by routermaniac

whoever invented them should be castrated :D :D :D (WARNING... I tend to be worse after I have been on call for 72 hours!)

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With a blunt router bit running at 2rpm?http://www.woodworkforums.ubeaut.com...ons/icon10.gif

Cheers!

PS Couldn't agree more. I'll even supply the blunt bit...

Quote:

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Originally Posted by Steve.Bisson@te

With a blunt router bit running at 2rpm?http://www.woodworkforums.ubeaut.com...ons/icon10.gif

Cheers!

PS Couldn't agree more. I'll even supply the blunt bit...

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As an aside, I work for a major Telco - but the wholesale division, not the "dark side" (and no, that doesn't mean by hand in this case. Hmm, I might have to revise that, but I doubt that I could publicly say what I'm thinking...http://www.woodworkforums.ubeaut.com...ons/icon10.gifhttp://www.woodworkforums.ubeaut.com...ons/icon10.gifhttp://www.woodworkforums.ubeaut.com...ons/icon10.gifhttp://www.woodworkforums.ubeaut.com...ons/icon10.gif),
and I still hate mobiles and such. Gee...

Cheers!

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Originally Posted by Steve.Bisson@te

And your excuse was?http://www.woodworkforums.ubeaut.com...ons/icon10.gifhttp://www.woodworkforums.ubeaut.com...ons/icon10.gif

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Sorry Officer - not me LOL:)

I've only run back when something was likely to be urgent - like my elderly father in Hospital. Generally I don't ring back to numbers I don't know.

As for blame - I'd blame the idiots who set up the modern phone standards - fax machines are able to send a short text message with their identifier as part of the 'standard' for fax machines - how come the TelCo standards people left that out of the standard for digital phones? Could it have been pressure from the telemarketer crowd who didn't want to be identified to their intended victims?

Quote:

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Originally Posted by Gumby

I run a sales team and in the course of our business we need to phone clients who have previously contacted our office. This is usually on a mobile and if they don't answer and don't have message bank, we hang up (naturally).

Well a number of calls every day now from these people who see our number and ring back "Hello, I had a missed call from this number. Who are you " etc. Why do they call back numbers when they have NFI who it is ? I don't !

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I don't get it.
Weren't you trying to contact these people?
They ring you back and you complain :confused:

Good point but then we go through the process of asking who they were dealing with, "don't know" is the usual answer. And they say that they weren't dealing with anybody in our field at all. My receptionist goes through the list, rattles off the names "oh yeah, we have might talked to Colin" but of course he has gone out by then. :rolleyes:

It's just the attitude. They miss a call, have no idea who rang (could be a wrong number) and ring back. Why bother ? Must cost them a bloody fortune.

I like the conversations you have when someone dials your number by mistake. I had one today:-

(Ring, ring)

Me: Hello.

Caller (In heavily accented, very deep aggressive voice): 'Allo - Michael!

Me: There's no-one here called Michael, mate. I think you've got the wrong number.

Caller: Nah! Michael! Bring Michael - now!

Me: (Thinking: Do I just hang up? No- this might be a bit of fun!): No mate. Don't have anyone called Michael. What number did you dial?

Caller: Whatta you talk? Where is Michael? Bring Michael!

Me: You've got the wrong number! There's no-one here called Michael.

Caller: Who are you? What your name?

Me: No mate, you first. Who are you?

Caller: OK bastard! I get you! (Click)

On the other hand, in my old job, I had a phone with not just a direct line but also (get this!) a private line with a different number. Only my family had the private line number - and they didn't call it very often, preferring to use my mobile instead.

About once every two weeks the private line number would light up as the phone rang. I would answer and the voice of a little old lady would ask to speak to Susan. Over time, I got to be quite friendly with her and we would have a little chat. Her name is Mary. Susan is her niece and is married to Tom. They have two kids - whose names I can't remember. I eventually wrote down Susan's number (same digits as my private line but slightly different order) so that, at the end of our chat, I could tell Mary the number to save her the bother of looking it up. I did actually at one time explain to her the process of adding the number to her Touch Phone memory but I got the impression that she thought I was trying to tell her not to call again so I backed off a bit.

When I retired recently from that job, I explained about Mary to the bloke who took over from me. He's a friendly sort and he promised he wouldn't be rude to her when she calls. And she will!

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Originally Posted by Jack E

I don't get it.
Weren't you trying to contact these people?
They ring you back and you complain :confused:

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Only 'cos they were too silly to know why they were returning the call so all the did was confuse the blonde receptionist. :p