The other side of the coin or credit card
Termite,
Before the last Melbourne show, I rang MIK about whether they would be bringing a particular plane across. They told me they were bringing one across.
When I spoke to them at their stand, not only had they brought several across but they had put one aside for me with my name on it! On the phone I had not promised to buy one and there was no comitment from MIK for me to buy it at the show. I bought that one and two others as it turned out.
Guess which tool supplier at the Melbourne show will be taking back hundreds or perhaps over a thousand dollars of mine to Adelaide again this year? :)
I can understand your disgust and disappointment and unless it was a one off unfortunate incident, I would take a similar attitude.
Loyalty is a great thing when it is not abused.
- Wood Borer