Bloody Bigpond

[Gumby]

Cable has been down all day in Melbourne. Same happened yesterday.

I thought we were over this crap.

Lift your game Zig. :mad:

[ozwinner]

Cable has been down all day in Melbourne. Same happened yesterday.

I thought we were over this crap.

Lift your game Zig. :mad:


It aint Zig anymore, its that Mexican fella with his possy....

I said possy...:p

Al :)

[Barry_White]

Didn't affect the price of T3

[Auld Bassoon]

Otherwise known as that "Mexican Ba$tar#"...

[kiwigeo]

Didn't affect the price of T3

T3 instalments went up but at the expense of Telstra FPO shares. With dividend the same for instalments and FPO shares people are stupid hanging onto the latter.

[old_picker]

I can't help thinking they laid off more aussie workers to push up the price.
I have been after support for 3 days. My cable [melbourne] has been there al day.

My ambition is to speak to a support drone who actually resides in oz.
Havent had that for a long time.

[Gumby]

I can't help thinking they laid off more aussie workers to push up the price.
I have been after support for 3 days. My cable [melbourne] has been there al day.

My ambition is to speak to a support drone who actually resides in oz.
Havent had that for a long time.

Are you saying you've been off line as well ?

I got onto them today and they said there were no problems and it must be at my end. They even blamed the modem.

Funny thing is, it's been off again today. It's down from about 10am until 6.30 and then comes alive. Same for each day. can't be the modem. :mad:

[Stuart]

Have a chat with the ombudsman - normally generates a very swift response.

[bsrlee]

Sounds like the exchange is cutting the connection to a 'residential' service to improve service to buisness customers (or one bui$ne$$).

I have had problems with my el-cheapo modem, but turning it off/unplugging it and reconnection fixes the problem - too many dead indians perhaps;)

[Gumby]

Sounds like the exchange is cutting the connection to a 'residential' service to improve service to buisness customers (or one bui$ne$$).

I have had problems with my el-cheapo modem, but turning it off/unplugging it and reconnection fixes the problem - too many dead indians perhaps;)

It's cable, not adsl so i don't think an exchange is involved. (could be wrong though)

I've tried turning it off and on, leave for 10 mins, or even one hour. It makes no difference. Funny that they had a recorded message going about heavy support traffic and yet they insist nothing is wrong.

I've had this before and they convinced me it was my modem and so i BOUGHT another one. Not this time. I never had a problem at work with Netspace ADSL and if they continue, I'm off.

[Bluegum]

Yep it can be annoying when some providers tell you its got little to do with them. I remember taking it 4 weeks to get a phone connected to a house in Windsor NSW about 5 years ago. They came out and the tech wried the phone up to the wrong circuit and they refused to help me say there was nothing wrong. Eventually they did come back and sort things out. it was just after they sent me some money in compensation I decided to switch providers. Perhaps they were off chasing rabbits off some large brick wall some where then.

[kiwigeo]

I've tried turning it off and on, leave for 10 mins, or even one hour. It makes no difference. Funny that they had a recorded message going about heavy support traffic and yet they insist nothing is wrong.



Telstra will probably suggest this next time you talk to them but you could try blowing down the cable to check its not blocked :D

[kiwigeo]

Sounds like the exchange is cutting the connection to a 'residential' service to improve service to buisness customers (or one bui$ne$$).

I have had problems with my el-cheapo modem, but turning it off/unplugging it and reconnection fixes the problem - too many dead indians perhaps;)

Its not a Dynalink DSL-504 by any chance?

[Gumby]

Its not a Dynalink DSL-504 by any chance?

No, Motorola - it's cable, not dsl.

[MajorPanic]

Well.........wadda ya expect Gumby? :confused:

It's obviously not wearing the foilie hat, musta slipped off.

You could also try Cmd Prompt > ipconfig /flushdns, then; Cmd Prompt > ipconfig /release, & to finish Cmd Prompt > ipconfig /renew

[Gumby]

Well.........wadda ya expect Gumby? :confused:

It's obviously not wearing the foilie hat, musta slipped off.

You could also try Cmd Prompt > ipconfig /flushdns, then; Cmd Prompt > ipconfig /release, & to finish Cmd Prompt > ipconfig /renew

I did all that but there's no connection light on the modem. The send light flashes and that's it, no connection. It's always the same too. Then it just fires up. I rebooted the comp and the router as well.

It will be interesting to see if it's the same again tomorrow.

[bennylaird]

I get a similar thing with Primus, spend forever trying to sort out your end, then, if you can get through to their help desk they say, oh sorry we were experiencing difficulties.

[China]

34898

[lesmeyer]

Gumby,
I am on Telstra cable as well. When such difficulties have happened in the past, they even asked me to re-install TCPIP. I then proceed to let them know that I am amongst other things also a Microsoft Certified professional. This part is true. They then quickly change direction and begin to investigate the problem. Usually the problem rectifies itself in a day or two when enough people have a problem of the same kind.:confused:. Last time I called them was the time when Steve Irwin was killed. The OZ intenet came to a grinding halt, but they insisted that everything was normal. You learn to live with the pathetic service so that Solly the hombre can get his big bonus.
Les

[coastie]

Why are pipple so unkind?:p

[Gumby]

Well, some stories have a happy ending.

After being offline again for 2 more days this week, the Telstra guy came and looked at the connection to the power pole. Guess what, it's rusty. :rolleyes:

He replaced it in about 3 minutes and all of a sudden, my speeds are back up (it was slower thatn dial up this morning) and the timeouts shoud cease - hopefully.

:D