echnidna
6th December 2010, 01:58 PM
Hi guys, haven't been here for a while, been playing with hotrods instead of woodwork.
I detest arguing and hassles but some people ..............
I had home and mobile phone accounts with Gotalk and canceled them but they keep sending me more invoices, so I just sent them this email:
To Gotalk,
This is a copy of an email sent to the T.I.O. and forms part of a legitimate complaint and grievances about your conduct and actions. I suggest you attend to it or face the consequences.
I canceled my home phone and my mobile phone accounts with Gotalk on 1 July 2010 by email while requesting a final account so I could pay all outstanding monies to Gotalk.
Gotalk has never sent me a final account and despite my canceling both of my phone services continues to issue invoices for services they are not providing. I believe this constitutes Criminal Fraud.
Gotalk issued a Final Notice on 26 July 2010 demanding payment of the overdue amount of $259.05 which was not identified as being the full and final payment. In fact their final notice was accompanied by an invoice for an additional $62.30 thus proving Gotalk had no intention of allowing me to cancel or terminate my accounts. Gotalk has issued monthly invoices thereafter.
The final notice clearly states the services will be suspended/terminated if the account is not paid before 5 August. Gotalk then contradicts its own final notice by continuing to issue invoices for services that were canceled and unused since cancellation.
The final notice contained threats to blacklist me with a credit agency.
On 29 July 2010 I replied by registered mail to Gotalk PO Box 452 Robina Queensland 4226 stating I would sue them for defamation if they harmed my credit status and enclosed a copy of the email I had previously sent to them canceling the account.
The stress and anxiety created by Gotalk continuing to invoice me precipitated and/or aggravated angina attacks culminating in triple bypass surgery. As the angina attacks continued after the surgery another angioplasty was performed. I still suffer significant pain on a daily basis.
For your further information I can supply proof of;
A screenshot of my email of 1 July 2010 which clearly shows the time and date of sending.
A PDF file of the letter dated 29 July 2010 sent by registered mail to Gotalks office.
Please provide an email address so I can send you this proof
I wish to pay the account in full which I believe is $259.05 and not receive any further bills.
Regards
Bob Thomas
6 December 2010
Any tactics or suggestions from forum members welcomed
I detest arguing and hassles but some people ..............
I had home and mobile phone accounts with Gotalk and canceled them but they keep sending me more invoices, so I just sent them this email:
To Gotalk,
This is a copy of an email sent to the T.I.O. and forms part of a legitimate complaint and grievances about your conduct and actions. I suggest you attend to it or face the consequences.
I canceled my home phone and my mobile phone accounts with Gotalk on 1 July 2010 by email while requesting a final account so I could pay all outstanding monies to Gotalk.
Gotalk has never sent me a final account and despite my canceling both of my phone services continues to issue invoices for services they are not providing. I believe this constitutes Criminal Fraud.
Gotalk issued a Final Notice on 26 July 2010 demanding payment of the overdue amount of $259.05 which was not identified as being the full and final payment. In fact their final notice was accompanied by an invoice for an additional $62.30 thus proving Gotalk had no intention of allowing me to cancel or terminate my accounts. Gotalk has issued monthly invoices thereafter.
The final notice clearly states the services will be suspended/terminated if the account is not paid before 5 August. Gotalk then contradicts its own final notice by continuing to issue invoices for services that were canceled and unused since cancellation.
The final notice contained threats to blacklist me with a credit agency.
On 29 July 2010 I replied by registered mail to Gotalk PO Box 452 Robina Queensland 4226 stating I would sue them for defamation if they harmed my credit status and enclosed a copy of the email I had previously sent to them canceling the account.
The stress and anxiety created by Gotalk continuing to invoice me precipitated and/or aggravated angina attacks culminating in triple bypass surgery. As the angina attacks continued after the surgery another angioplasty was performed. I still suffer significant pain on a daily basis.
For your further information I can supply proof of;
A screenshot of my email of 1 July 2010 which clearly shows the time and date of sending.
A PDF file of the letter dated 29 July 2010 sent by registered mail to Gotalks office.
Please provide an email address so I can send you this proof
I wish to pay the account in full which I believe is $259.05 and not receive any further bills.
Regards
Bob Thomas
6 December 2010
Any tactics or suggestions from forum members welcomed