Scratch/bond issue

[NWMD]

Hi there, first time user to this forum but it appears quite useful.

I have just vacated a property (after 1 year - it was a new apartment) and the agent has withheld my bond to fix a 5 inch scratch on a floating timber floor. From the pic you can see that it is not very deep (I tried to use putty but it didnt work) but large enough to be visable. The quote they provided us was $1,250 to sand and revarnish the floor. I am guessing that this quote is based on the whole apartment (all wooden flooring which is 55sqm).

I have a few issues with this being too high.

Firstly the room in which the scratch is in is 25sqm (see pic). Although the flooring does leading into a corridor into the other room.

Secondly does the whole floor need to be sanded for this scratch?

Do you think this is excessive? Just wondering if it was worth pursuing.

Thanks very much

[DJ’s Timber]

Would suggest that you direct your enquiry on our sister site RENOVATE FORUM (http://www.renovateforum.com/index.php)in the FLOORING (http://www.renovateforum.com/f203/) section

[NWMD]

Done. Thanks for the heads up.

[shanetorque]

From the picture it seams that this would be an 'up market' type unit and being new I can understand the agent wanting it repaired but also your frustration in such a small scratch causing so much drama.
Answer to your questions though:
1. Yes the entire floor has to be resanded. The film thickness of prefinished flooring is quite thin versus the moisture cured coatings that floor sanders use. Therefore there will be an obvious start/stop point, let alone differences in sheen.
2.The price, $22ish inc gst /m2 is cheap. If the agent wants to organise it, and therefore will accept the contractors work without any more drama to you take it. There are alot more issues that could be used from using a cow-boy contractor than just one little scratch, especially on previously prefinished floating floors.